play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 5339545269
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email login. This convenient method makes logging in quick and easy.
Q2: What should I do if I am not getting OTP?
To proceed, first, check your internet connection for a strong signal. If you still experience issues, click on the "send OTP" button and wait for the specified time. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To login, use the same active number. If your number has changed, send your valid KYC (Know Your Customer) details to the customer support system via email to assist with transferring your account. This will help complete the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Download and install the latest version of the app, and you'll be able to log in and start playing successfully. This should update the app to the latest version, resolving any compatibility problems.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus amounts cannot be withdrawn. This means you can only access the funds you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all the required KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait up to 24 hours. This variability affects the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus itself remains locked and cannot be accessed for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
Making deposits and withdrawals is a breeze and secure, thanks to our support for multiple payment methods. We offer a range of convenient options, including credit/debit cards, electronic wallets, bank transfers, and even cryptocurrencies. Our website features a user-friendly interface that is optimized for both desktop and mobile devices, allowing you to play anytime and anywhere. With our diverse payment options, you can easily fund your account and start playing your favorite games without any hassle. Whether you prefer the convenience of a credit card, the speed of an electronic wallet, or the security of a bank transfer, we have you covered. And for those who prefer to use alternative currencies, we also accept a variety of cryptocurrencies. Our website is designed to be intuitive and easy to navigate, with a responsive design that adjusts to fit any device or screen size. Whether you're playing on your desktop computer, laptop, tablet, or smartphone, you'll have a seamless and enjoyable gaming experience. Our team is always available to help with any questions or issues you may have, so you can focus on what matters most - having fun and winning big.
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or concerns you may have. Whether you're experiencing technical issues or need guidance on how to get the most out of our services, our team is here to provide personalized support and ensure a seamless experience. Join play exchange today and discover a world where exciting games, reliability, and exceptional service come together in perfect harmony. With our around-the-clock support, you can rest assured that you'll always have access to the help you need, whenever you need it. Whether you're a seasoned gamer or just starting out, our dedicated team is committed to providing you with the best possible experience.